North Devon Council Goes Live with Verso for Taxi Licensing

We are excited to announce that North Devon Council has officially gone live with Rocktime’s purpose-built verso™ Taxi Licensing platform!

This marks an important milestone as the council enhances its taxi licensing process with a fully automated, efficient, and user-friendly solution.

Following successful implementations at councils such as Babergh Mid Suffolk Council and Sefton Council, North Devon Council has selected verso™ to streamline its council-wide licensing process, reduce administrative workload and cut costs.

With verso™, the council will benefit from: 

• A cloud-based, user-friendly platform for both applicants and council staff
• Fully automated workflows reduce manual processing time
• A cost-effective alternative to legacy systems
• Seamless DVLA API integration for automated vehicle checks

verso™ is designed to help councils migrate from outdated systems quickly and efficiently, delivering immediate improvements in processing times and user experience.

Why choose verso™?

verso™ is a purpose-built, fully automated taxi licensing platform designed to streamline the entire licensing process for local authorities.

1. Out-of-the-Box Efficiency

• Pre-configured workflows allow quick and seamless deployment, reducing setup time and costs.
• There is no need for extensive customisation—verso™ is designed to work for taxi licensing immediately.

2. Fully Automated & Digital Process

• Eliminates manual data entry with automated application validation and processing.
• Reduces administrative workload, allowing staff to focus on more critical tasks.

3. Enhanced User Experience

• Intuitive applicant dashboard for real-time tracking of application status.
• Accessible from any device, ensuring convenience for both applicants and council staff.

4. Cost Savings & Revenue Retention

• Unlike third-party-managed services, verso™ allows councils to retain all licensing fees.
• It can be managed by 1-2 staff members, reducing operational costs.

5. Seamless Integration

• Connects with existing council databases and third-party services, including: 
  DVLA API: Enables real-time vehicle eligibility checks for taxi use.
  Payment Gateways: Ensures smooth online payment processing.

6. Compliance & Security

• Ensures adherence to all regulatory requirements, including the Licensing Act 2003 and local taxi licensing rules.
• Secure cloud-based platform with robust data protection measures.

7. Faster Licensing & Reduced Turnaround Times

• Automated notifications and streamlined workflows speed up the processing of applications.
• Reduces backlogs and improves overall service efficiency.

8. Proven Success with Other Councils

• Already deployed successfully in councils like North Devon, Sefton, and Babergh Mid Suffolk.
• Demonstrated improvements in licensing efficiency and cost-effectiveness.

9. Future-Proof & Scalable

• Easily adaptable to accommodate future licensing requirements.
• Regular updates ensure the system remains modern and effective.

By choosing verso™, councils can move away from outdated, inefficient legacy systems and adopt a modern, cost-effective solution that enhances both administrative efficiency and public service delivery.

Contact us today or sign up for a free, no-obligation online demonstration to discover how verso™ can offer you increased efficiency by transforming your Taxi licensing process.