New Rent Smart Wales Contract awarded to Rocktime

Rocktime has supported Wales Government since 2008, during that period the cloud platform has evolved to its current form with an ambition to continue to expand upon it according to a programme of improvements over the next 2+ years.

Rent Smart Wales assists those who let or manage rental properties in Wales to comply with their Housing (Wales) Act 2014 obligations and provides advice on renting out safe and healthy homes. The platform also processes landlord registrations, grant licences and deliver informative and relevant training for those involved in the rental market both online and in classroom venues across Wales.  

Rent Smart Wales is a service supported by Cardiff Council to ensure compliance with the legislation in partnership with all 22 Welsh local authorities. The Welsh Ministers designated Cardiff Council as the Licensing Authority for the whole of Wales in 2015.

In its role as Licensing Authority under the Housing (Wales) Act 2014, the Rent Smart Wales service must process landlord registrations and grant licences to landlords and agents who are required to comply with the Housing (Wales) Act 2014.

The reason the Welsh Government chose one Council to act as administrator for the whole of Wales is to make the service easier for landlords, agents and tenants to access. The central register means that landlords only deal with one licensing authority rather than 22 separate local authorities; only one registration is required per landlord arrangement and for those who let and manage property one licence is sufficient to operate across Wales.

The Licensing Authority works with Local Authorities to carry out their functions under the Act. In some cases the local authority will lead enforcement action against those landlords and agents not complying with their legal obligations on behalf of the Licensing Authority.

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